INOVAMED HOSPITALAR
8+ software = Scattered data, impossible to cross-reference
Testimonial
"We had a tool that used to take a long time for new views. The board would come with demands to generate new insights. We had to go through that data processing with that other software. That processing sometimes took 3 to 4 days. Meeting on Monday and answer on Friday. That's too long to make decisions on data that is extremely strategic."
"BI Machine came precisely to solve this main issue: to enable greater autonomy for InovaMed in data handling."
"BI Machine enabled greater data release to other areas of the company. We started the implementation project with the board first, but today that information is already at management level, at operational level. We've democratized data much more within the organization."
Leonardo Kozak
IT Manager | 7 years Inovamed
INOVAMED HOSPITALAR
3-4 days for response = Delayed decisions
We have more than 8 software systems running at the same time. Main ERP, tender contract management, tender capture, WMS, private quote management and...
3-4 days to generate new views
Delayed decisions on strategic data
8+ software systems with no integration
Data scattered across ERP, tenders, WMS, etc.
Previous BI tool not manageable
Static dashboards that don't keep up with changes
Total dependence on third party
Wait in queue and tests for any change
Compressed margins + fierce market
Need to react fast to financial difficulties
"We had a tool that used to take a long time for new views. The board would come with demands to generate new insights or different ideas for data to be processed. We had to go through that data processing with that other software. That processing sometimes took 3 to 4 days. So, meeting on Monday and we had the answer on Friday. That's too long to make decisions on data that is extremely strategic."
Leonardo Kozak
IT Manager | 7 years, INOVAMED HOSPITALAR
The BIMachine Solution
Technology and methodology to turn data into results
8+ Systems Integration
Through BI we unified data from multiple sources. ERP, WMS, tender management, private quotes - all connected. BIMachine unified everything.
Read moreAutonomous Dashboards
Goal of the change was more customization and more autonomy for InovaMed in data handling. IT creates and adjusts in hours (not days).
Read moreAutomated WhatsApp
We send indicators to all managers and key people via WhatsApp first thing in the morning. People arrive at work knowing what to execute. Result: meetings 50-75% shorter (from 1-2h to 15-30min).
Read moreFreight Dashboard (Daily Monitor)
We developed a dashboard for freight analysis, one of the largest cost items. Monitors daily, detects any distortion. Caught significant wrongful charges in one month. Before: 2-3 months to find out. After: detect same month.
Read moreCustomer Statement (Visual CRM)
Dashboard with full customer history (purchases, credit, financial, product mix). Sales identifies: customer stopped buying product → why? → reactivate. Or: buys product X → suggest complementary Y → increase ticket.
Read moreThe Methodology
Iterative implementation with gradual expansion: started with board (strategic) → management (tactical) → operational. IT very close to board, quick adjustments as needs arise.
Webinar
Awareness
Paulo discovered BIMachine through webinar. Today Inovamed participates in webinars sharing the case.
Board
Strategic
Started implementation with the board (4 founding partners). Macro views, big decisions, strategic focus.
Management
Tactical
Information expanded to management level (area managers). Medium-term decisions, operational efficiency.
Operational
Day to day
Democratization reached operational level. Automated WhatsApp first thing in the morning. People arrive at work knowing what to do.
The Transformation in Numbers
80-95%
Reduction
Response time (3-4 days → same shift)
3 levels
Democratization
Board→management→operational
50-75%
Meetings
Shorter (1-2h → 15-30min)
Same month
Detection
Wrongful freight charges
Before
3-4 days
New view response
Monday→Friday
Request to response
Dependence
Third party (BI vendor)
Static dash
Scenario changes, no adjustment
Board only
Restricted data (strategic)
1-2h meetings
Presenting data
2-3 months
To discover freight errors
Customer stopped?
Delay to find out
After
Same day/shift
Response ready
Morning→Afternoon
Request to response
Full autonomy
Internal IT does everything
Dynamic dash
Real-time adjustment
3 levels
Board + management + operational
15-30min
Meetings decisions only
Same month
Detect freight errors
Immediate alert
Customer stopped? reactivate
Impacts of the Transformation
IT focused on business (not just technical): Léo very close to Paulo, adjustments in hours
Meetings 50-75% shorter: morning WhatsApp → people arrive informed → meeting decisions only
Freight: daily monitoring detects anomalies before they become loss (wrongful charges same month)
Customer statement: reactivate sales for products that stopped + cross-sell increases ticket
Data-driven culture amplified: they always wanted to decide with data, now they have the right tool
Lessons from this Transformation
3-4 days = Unacceptable limit when market moves fast
Monday meeting → Friday answer = lost opportunity, scenario already changed. Strategic decisions can't wait. Decision speed = competitive advantage.
Discovered through webinar (exchange is valuable)
Paulo watched webinar from Bom Princípio case → discovered BIMachine → contact → evolved. Today Inovamed participates in webinars sharing the case.
Data-driven culture since founding (but without tool = frustration)
Inovamed always wanted to decide with data (from paper, basic Excel, advanced Excel, free BI with limitations). Culture existed, right tool didn't.
8+ software isn't a problem if BI integrates
ERP + tender management + capture + WMS + quotes + others. Each with its own reports. Cross-referencing data = herculean work. BI unified everything.
IT focused on business (not just technical)
Léo (IT) very close to Paulo (Board). Adjustments in hours (not weeks). Board present day to day, sees processes happening.
Data democratization = Shorter meetings
WhatsApp first thing in the morning → Everyone arrives informed → Meeting for decisions only (not presenting data). Before: 1-2h. After: 15-30min.
Freight: daily monitoring detects anomalies before they become loss
Freight = one of the largest cost items. Dashboard monitors daily. Detects distortions. Caught significant wrongful charges in one month. Before: 2-3 months to find out.
Customer statement = Reactivate sales + Cross-sell
Dashboard brings full customer history (purchases, credit, financial, product mix). Sales identifies: customer stopped buying product → reactivate. Or: buys product X → suggest complementary Y → increase ticket.
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